Terms & Conditions

Last updated: 07/10/2025

Welcome to Icon Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website and placing an order, you agree to these terms.

General Information

  • Icon Shop operates from Portugal and ships worldwide.

  • We reserve the right to update these Terms and Conditions at any time without prior notice.

  • By purchasing from us, you confirm that you are at least 18 years old or have permission from a legal guardian.

Products & Orders

  • All artworks and products are subject to availability. We strive to display accurate colors, but variations may occur due to screen settings.

  • We reserve the right to refuse or cancel orders at our discretion. If payment has been made, a full refund will be issued.

  • Custom or made-to-order pieces may require additional processing time and cannot be returned unless they are defective.

Pricing & Payments

  • All prices are listed in Euro and may be subject to change without notice.

  • We accept Visa, Mastercard, and Paypal. Payment must be received in full before an order is processed.

  • International customers are responsible for any applicable currency conversion fees.

Shipping & Delivery

  • We ship worldwide from Portugal via DHL. Shipping fees are calculated at checkout or provided upon request.

  • Delivery times vary by location and shipping method. We are not responsible for delays caused by customs or courier services.

  • International customers may be subject to import duties and taxes. These charges are the buyer’s responsibility.

Returns & Refunds

  • Returns are accepted within 14 days of purchase for unused items in original condition. Customers are responsible for return shipping costs.

  • Custom-made are non-refundable unless they are faulty.

  • Refunds are processed within 10 business days after receiving the returned item.

Intellectual Property

  • All artwork and content on this site are the property of Icon Shop and may not be reproduced, copied, or resold without permission.

  • Purchasing an artwork does not transfer copyright unless explicitly stated.

Privacy Policy

We respect your privacy and are committed to protecting your personal data.

Information We Collect

When you use our website or make a purchase, we may collect the following information:

  • Name, email address, and contact details

  • Shipping and billing addresses

  • Payment information (processed securely via third-party payment providers)

  • Browsing behavior on our website (via cookies and analytics)

How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your purchase or inquiries

  • To improve our website and services

  • To comply with legal obligations

Data Protection & Security

  • We do not sell, rent, or share your personal information with third parties, except as necessary to process payments and ship orders.

  • Your payment details are processed securely by third-party providers and are not stored on our website.

  • We use cookies to enhance your browsing experience. You can disable cookies in your browser settings.

Your Rights

  • You have the right to request access, correction, or deletion of your personal data.

  • You can opt out of marketing emails at any time by clicking "unsubscribe" in our emails.

  • For any privacy-related concerns, please contact us at shop@iconshop.pt.

Liability & Disclaimers

  • We are not liable for any loss, damage, or delay caused by external factors such as shipping carriers or customs regulations.

  • Our products are sold "as is" and we make no warranties beyond those required by law.

Governing Law

  • These Terms are governed by the laws of Portugal. Any disputes shall be resolved in Portuguese courts.

Contact Information

For any questions regarding these Terms and Conditions, please contact us at:
📞 +351 914216587
✉️ shop@iconshop.pt